Privacy Policy
Perfect Auto Parts (“we,” “us,” or “our”) operates the website perfectusedautoparts.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, request a quote, or otherwise interact with us.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect
We collect information you provide directly to us, including: 


• Contact information: name, phone number, email address
• Vehicle information: year, make, model, and VIN (Vehicle Identification Number), when provided
• Part request details: the part(s) you’re looking for and any notes you submit
• Communications: information you share when you call, email, or fill out a quote request or contact form
• Newsletter signup information: email address, if you subscribe to our updates

We may also automatically collect certain information when you visit the Site, including:


• IP address, browser type, device type, and operating system
• Pages viewed, time spent on the Site, and referring/exit pages
• Cookies and similar tracking technologies (see Section 5 below)
• Communications: information you share when you call, email, or fill out a quote request or contact form


By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

2. How We Use Your Information
We use the information we collect to:

• Respond to quote requests and locate, verify fitment for, and price parts
• Process orders and arrange shipping
• Communicate with you about your request, order, or account
• Send you parts updates, vehicle tips, and promotional offers, if you’ve opted in
• Improve our Site, inventory offerings, and customer service
• Detect, investigate, and prevent fraud or misuse of our Site
• Comply with legal obligations

 

3. How We Share Your Information
We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as shipping carriers, payment processors, and IT/hosting providers
• Our nationwide parts network partners, when needed to locate a part on your behalf
• Law enforcement or regulators, if required by law or to protect our legal rights
• Business transfer recipients, if we’re involved in a merger, acquisition, or sale of assets

Each of these parties is only given the information necessary to perform their function and is expected to handle it responsibly.

4. VIN and Vehicle Information
We collect VIN and vehicle details solely to verify part fitment and provide you with an accurate quote. We do not use this information for any purpose unrelated to fulfilling your request.

6. Text and Email Communications
If you provide your phone number or email address, we may contact you regarding your quote request, order, or (if you opt in) marketing updates. You can opt out of marketing communications at any time by:

• Clicking “unsubscribe” in any marketing email
• Replying “STOP” to text messages (if applicable)
• Contacting us directly using the information in Section 10

Opting out of marketing communications does not affect transactional communications related to an active order or request.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to process your request, maintain warranty records, and comply with legal, accounting, or reporting obligations.

8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Choices and Rights
Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information (we do not sell personal information)

Opting out of marketing communications does not affect transactional communications related to an active order or request.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: Perfect Auto Parts Philadelphia, PA
Phone: +1 (800) 434-7305